Thank you to salesman Erik Strickland for 5 star customer service . If you wish to enjoy (as much as you can) buying a car this is your salesman and dealership. I gave four stars as I really don't like " car negotiations" of any type. It's the process not the dealership. That being said, Erik was professional, polite , and great to deal with. Everyone there was very nice, pleasant and knowledgeable. Including Daniel in finance. It was worth the two hour drive to buy the car I had been looking for with exactly the color and the features I wanted.
Great place to buy your Toyota vehicle, Large inventory & friendly staff. Special Thanks to Zach, Andre, Ashley & Blake to make my vehicle purchase smooth & hassle free. Thanks...
Asked Tommy Whiteley, my salesperson to notify me when a used Sprinter came in as a trade and he refused until he spoke with my co signer. Correct me if I’m wrong but I think its my job to solidify things with my co-signer once I find something that interests me and not the salesperson.
Excellent service experience today. The service department has been working on it. Nick and Chris say they are dedicated to quality, ethical service. I know they are sincere, as evidenced by having my car towed in and I asked them to take care of it and they did.
I am from New York, I drove my Prius 1,200 miles down to Sarasota. While driving my check engine light came on. I came to this dealership to have them run the codes, to see what what up, seeing as I soon had to drive 1,200 more miles home. At first they told me that I wouldn't be able to drive home without getting it fixed, or the engine would seize up. It was around $1,000 plus the fee for getting it looked at. Then they informed me that it would be covered through a warranty, and it would be free of charge. I am so happy with my experience, the employees here were so kind!! They fixed my car quickly, plus went out of their way to fix a recall I forgot about, and cleaned the inside and outside of my car!!
i had a problem with the service department not properly tightening the lug nuts on my right front tire after brakes were done. The situation could have been very bad. It was handled, damage was repaired and they refunded my money from the brake job and oil change. I had a calm and productive conversation with the GM and we came to an equitable agreement.
Great response time, best price, very professional!!
Prompt and efficient service. Thanks, Robert
Great dealer. Fast and effective. We bought our Tundra there and there service center is on point!
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